Support / Retention
ExpansionEngine
Upsell/cross-sell intelligence and account growth opportunities.
Service Packages
Service Packages in a Box: client intake, kickoff, dependency checklist, project plan, SOPs, MarketX assistant, delivery workspace, client portal, reports, QA, handoff, and upsell path.
Service package scaffold
This plugin can be added to proposal only or installed as a draft tenant service package.
Problem / Outcome Summary
Business problem
Expansion is missed when account signals and offer timing are not connected.
Business impact
Operational symptoms
- upsell ideas are ad hoc
- no expansion queue
- account growth signals are ignored
Recommended user
Install / Configure
Tooling Included
Tools, workflows, templates, dashboards, AI actions, automations, integrations, and KPI tracking are defined in the AgencyOS registry.
Tools
ExpansionEngine Workspace
workflowOperational workspace for ExpansionEngine tasks, owners, and outcomes.
ExpansionEngine Dashboard
dashboardManager visibility and KPI reporting for ExpansionEngine.
ExpansionEngine Implementation Checklist
checklistStep-by-step install and operationalization checklist for ExpansionEngine.
Workflows
Generate implementation plan
generateAsk MarketX to generate the fastest implementation path for ExpansionEngine.
Assign owner
assignAssign the operating owner and fallback escalation owner.
Add to RevMax proposal
create_proposalGenerate a proposal-ready section for ExpansionEngine.
Templates
ExpansionEngine SOP
sopStandard operating procedure for installing and running ExpansionEngine.
ExpansionEngine Proposal Section
proposal_sectionRevMax-ready proposal insert with problem, system, phases, KPIs, and value.
ExpansionEngine Dashboard Template
dashboard_templateDefault reporting layout for executive and manager visibility.
Dashboards
ExpansionEngine Executive Dashboard
scorecard, trend, exception tableExecutive rollup for ExpansionEngine outcomes, risk, and implementation progress.
ExpansionEngine Operator Queue
table, kanbanDaily action queue and blocked-work visibility for ExpansionEngine.
AI Actions
Diagnose ExpansionEngine gap
system recommendationWhich ExpansionEngine workflow should we install first for this client?
Write ExpansionEngine proposal insert
RevMax proposal sectionExplain ExpansionEngine to an executive buyer.
Automations
ExpansionEngine task routing
lowNew workflow item created -> Assign owner, due date, and escalation rule
ExpansionEngine exception alert
mediumKPI or SLA misses threshold -> Create manager review task and MarketX summary
Integrations
ExpansionEngine
availablemanual import and demo-local workflow
KPIs
Expansion Pipeline
leadingImprove 20% in 60 days
Upsell Conversion
operationalTracked weekly
Account Growth
laggingTracked weekly
Interactive Preview
Operational workspace for ExpansionEngine tasks, owners, and outcomes.
ExpansionEngine Workspace
Step 1
diagnose bottleneck
Step 2
install workflow
Step 3
assign owners
Step 4
activate reporting
Step 5
optimize with MarketX
Implementation Plan
Quick wins, operationalization, visibility/reporting, AI optimization, and enterprise scaling.
Install quick-win workspace
Create the core workspace, owner queue, demo data, and first checklist.
Operationalize workflow
Assign roles, configure required fields, connect fallback modes, and define approval gates.
Add visibility layer
Install dashboards, KPI trackers, alerts, and manager exceptions.
Enable MarketX actions
Enable AI prompts, proposal inserts, roadmap generation, and conflict checks with approval gates.
Scale controls
Add permissions, multi-location variants, audit trail, and handoff outputs.
Install ExpansionEngine
This will add
Required setup
Fallback: can run manually without integrations. Demo install state is local until persistence is wired.
Related Systems
Prerequisites
Commonly paired
Ask MarketX
MarketX uses AgencyOS registry context as the implementation architect.
Recommended deployment order
Missing dependencies: none for demo install
Proposal Usage
Add this system to a RevMax proposal with implementation steps, KPIs, business value, and demo proof.
Generated proposal-ready section
ExpansionEngine Proposal Section
ExpansionEngine addresses the operational bottleneck by installing repeatable workflow infrastructure with measurable outcomes.